On the evening of November 27th, Didi Chuxing apologized for the "crash" of the app: system failures are gradually recovering. Didi Chuxing responded to an abnormality in the Didi App service that evening. Didi Chuxing stated that due to a system failure, the Didi App service was abnormal tonight, and after urgent technical repairs, it is currently gradually recovering. As of 23:28 pm on the 27th, after multiple tests, the situation has not yet recovered.