On February 5, according to the "JD Blackboard News" WeChat official account, JD Group announced that since February 1, 2024, more than 20000 JD front-line customer service employees have achieved an annual average salary increase of more than 30%.
JD.com stated that this year is the 12th year for JD.com to adhere to the principle of delivering goods during the Spring Festival. JD's customer service team will also have over 10000 people dedicated to their positions, providing professional and thoughtful services to accompany users through the holiday. This year, JD.com has provided free "visiting rooms" for the relatives of customer service employees on duty in Suqian, Chengdu, and Wuhan, and organized a series of New Year themed activities such as writing Spring Festival couplets, making dumplings, and having a New Year's Eve dinner to celebrate the Chinese New Year with their families.
On January 18th, according to the "JD Blackboard News", currently, nearly a hundred JD express delivery guys have earned over one million yuan in three years, and even some in the Chaoshan area of Guangdong have earned over two million yuan in three years.