This year, there is a high incidence of respiratory diseases, and multiple pathogens such as influenza A, influenza B, Mycoplasma pneumoniae, and respiratory syncytial virus are simultaneously prevalent. To reduce the risk of cross infection that may arise from offline medical treatment for residents, JD Home Rapid Testing, in collaboration with upstream and downstream partners, has launched the "12 Joint Testing of Respiratory Viruses and Bacteria" service. After Beijing, Shanghai, Guangzhou, and Shenzhen, this service was officially launched on December 28th in Hangzhou, Wuhan, Chongqing, and Chengdu, and will cover Tianjin and Suzhou within this week, achieving the opening of 10 cities nationwide.
The "12 Joint Inspection of Respiratory Viruses and Bacteria" service of JD Quick Home Inspection can detect the infection status of 12 common respiratory pathogens such as COVID-19, Mycoplasma, and Influenza at one time. Within the cities where JD Home Quick Check service is available, users only need to search for "JD Home Quick Check" on the JD App to find the "12 Joint Respiratory Virus and Bacteria Testing" service area for appointment.
After receiving the testing kit, the user will complete the sampling of the oral and nasal swab according to the instructions in the manual. The sample will be sent by a dedicated rider to a nearby offline nationally certified medical testing institution for testing. Normally, the test report will be issued within 3 hours and automatically uploaded to the JD App. Users can view the test results online after receiving a text message reminder.
In addition, users can also communicate with doctors online in real-time through the "Ask Doctor" entrance on the page. Doctors at JD Health Internet Hospital are available 24/7 with an average response time of 30 seconds, providing professional guidance and advice to users at any time.
This service not only provides residents with a fast and convenient home self inspection experience, but also fully connects the process of testing, diagnosis and treatment, and medication, allowing users to not go out in offline links and respond quickly in online links, greatly facilitating users with needs.