On December 28th, Caixin News Agency reported that in the past two days, JD. com's salary increase news has attracted market attention.
Yesterday evening, JD Group announced that the annual fixed salary of frontline business personnel such as JD procurement and sales will increase by nearly 100% starting from January 1, 2024. At the beginning of 2024, JD Retail will have an average salary increase of no less than 20% for all employees.
This afternoon, according to the "JD.com Blackboard News", JD.com once again issued a procurement and sales call order, stating that starting from January 1, 2024, on duty JD.com procurement and sales will receive a significant salary increase. Welcome procurement and sales brothers to return home. After returning home, the welfare service age will continue to accumulate, including service age subsidies, housing security funds, continuing education, exclusive titles for senior employees, and employee assistance funds.
It is worth mentioning that since last year, JD.com has made multiple salary adjustments to its internal employees. On November 22 last year, JD founder Liu Qiangdong stated in an email to all employees that he would implement "one promotion and one reduction" measures for the treatment of employees and executives. In terms of executive compensation, in order to improve the welfare benefits of grassroots employees and minimize the pressure on the company, starting from January 1, 2023, the cash compensation of senior management personnel of JD.com Group will be reduced by 10% -20%, with more reductions occurring at higher positions. In terms of improving employee benefits, JD plans to gradually convert outsourced employees into Debang's own employees, ensuring that outsourced employees can also enjoy the five insurances and one fund benefits of their own employees.
In mid month, there were also rumors in the market that "multiple business lines of JD.com are undergoing personnel adjustments without year-end bonuses." However, multiple media outlets received responses from JD insiders, who denied the rumors of layoffs and stated that there are no similar plans.
In addition, on December 27th, JD.com updated the "JD Open Platform After sales Service Management Rules" and "JD Open Platform Transaction Dispute Handling General Rules", adding execution standards that support refunds without returns. The adjustment will take effect on the 29th.
According to the new regulations, if users have transaction disputes with merchants after receiving goods, the platform supports users to directly receive refunds without the need to return the goods to the merchants. After the refund is completed, consumers will not be able to initiate a return request for this product again.