On December 18th, HP announced plans for free maintenance and extended warranty services for some Shadow Elf 9 gaming laptops. Recently, the company noticed feedback from some users who purchased Shadow Elf 9 gaming laptops before September 1st that there may be intermittent or persistent screen issues during use. To this end, the company will provide free maintenance services to relevant users. Related users will receive push notifications and can schedule free maintenance services based on the prompts. The warranty period will be recalculated from the date of completion of the equipment self inspection and repair service.