On September 5th, in the first round of Group C of the round of 18 Asian qualifiers for the 2026 World Cup, the Chinese men's football team lost 0-7 to the Japanese men's football team, as fans reported that refunds from iQiyi had been received one after another. As the only broadcasting platform in China, iQiyi Sports caused a large number of paying users to be dissatisfied due to technical malfunctions during the broadcast period. Subsequently, the platform apologized and announced a refund plan. Recently, some fans have stated that they have received refunds from the platform one after another.