On August 20th, FedEx innovatively launched FedEx Surround& reg; Monitoring intervention intelligent solutions enhance the controllability and visibility of customers' shipments, and improve logistics and supply chain management. This solution has been put into use in some countries and regions and further promoted to the Asia Pacific market.
FedEx Surround& reg; The monitoring intervention tool can seamlessly integrate with FedEx's existing freight network, further enhancing the strong performance of the company's transportation and tracking combination solution. Through three different levels of service: selected, optimized, and advanced, this tool provides support to customers in multiple industries such as healthcare, aerospace, and high-tech, and offers important information updates and intervention measures to ensure the integrity and timely delivery of sensitive shipments.
Based on FedEx Surround& reg; By combining monitoring and intervention tools, FedEx can provide customers with three major advantages: first, flexibility and controllability. With the help of artificial intelligence and SenseWare ID, the Surround® dashboard can provide near real-time global visibility and predictive analysis for shipments; The second is higher value, by enhancing operational capabilities through special processing instructions, achieving priority loading and handling, cold chain support, and intervention within and outside the freight network; The third is peace of mind service, with professional teams at transfer centers, aprons, and operation sites providing 24/7 expert support to ensure proactive monitoring and intervention, including providing customized reports for customers.
FedEx Asia Pacific President Pei Jiahua said, "Faced with the constantly changing needs of customers, FedEx continues to innovate. With the launch of intelligent data solutions and FedEx Surround®, we are constantly building smart logistics for our customers. In addition to implementing logistics tracking and monitoring the status of goods, these tools can also perform real-time intelligent intervention to reduce various risks through proactive management. For enterprises with high delivery time requirements and high-risk shipments, this solution will change the existing game rules