Recently, the 2024 Securities Star ESG Seminar and ESG New Benchmark Enterprise Award Ceremony held in Shanghai came to a successful conclusion. The conference, with the theme of "ESG New Perspectives and Insights for a New Future", gathered institutions, experts and scholars such as Huazheng Index, S&P Index, LSEG FTSE Russell, and China Chief Economist to conduct in-depth exchanges on the latest developments and frontiers in the ESG field. Lu Jinsuo Holdings (LU. US/6623. HK) stands out for its sustainable development model that promotes economic, environmental, social, and governance benefits, and has been awarded the "ESG New Benchmark Enterprise Award".
LuJinSuo Holdings adheres to the leadership of Party building, deepens the integration of Party and industry, adheres to the principle of finance for the people, and keeps in mind the development mission of "serving the real economy and supporting a strong financial country". It actively fulfills the political, economic, and social responsibilities of financial enterprises, promotes good practices in environmental, social, and governance (ESG), and uses financial power to support high-quality economic and social development and overall improvement of social welfare.
Lufax Holdings has always regarded serving the real economy as the fundamental purpose of its business development. The company is deeply committed to inclusive finance, with the aim of creating "worry free, time-saving, and cost-effective" services in three provinces. It focuses on key areas of inclusive finance, strengthens product and service innovation, develops products and services that meet the characteristics and development needs of small and micro enterprises, individual businesses, new urban residents, and other groups. Through practical actions, it reduces the financing costs of small and micro enterprises, increases financial support for key areas and weak links in the real economy, helps small and micro enterprises improve their business capabilities, and supports their development.
According to statistics, as of December 31, 2023, Lufax Holdings has provided a total of 315.4 billion yuan in financing services to 6.84 million small and micro business owners, which directly reflects the breadth and depth of its services.
Lufax Holdings is committed to green development, living up to the promise of green mountains and rivers, and steadfastly pursuing the path of green transformation. Lufax Holdings established a "Carbon Neutrality" charity trust and launched the "Safe Guardian Action National Park" project in the same year. The company's upgraded "Car e-Loan" green financing exclusive solution has served over 24000 customers and disbursed a total of 14.6 billion yuan.
Lujin Holdings insists on integrating the comprehensive leadership of the Party into corporate governance. While fully leveraging the important role of the Party Committee in "directing direction, managing the overall situation, and promoting implementation", it has established and improved a sound corporate governance operation mechanism of "Party Committee's comprehensive leadership, board of directors' strategic decision-making, supervisory board's lawful supervision, and management's execution and implementation", effectively promoting the organic integration of the Party Committee's leadership role and modern corporate governance mechanisms.
While developing itself, Lujin Holdings never forgets its original mission of serving and giving back to society, and continues to deepen its efforts in rural revitalization, targeted assistance, public welfare and charity with a determined heart.
In terms of assisting rural revitalization, Lufax Holdings fully leverages its professional and background advantages, forming a unique "finance+" model for rural revitalization, and carrying out multiple inclusive finance practice projects including "finance+women", "finance+industry", "finance+culture", "finance+dual carbon", etc.
The company puts customers at the center and creates a full process financial consumer protection practice of "technology+system+culture". According to the "2024 Consumer Rights Protection Semi Annual Report" by Lufax Holdings, the intelligent customer service received 2.89 million customers annually in the first half of the year, with an intelligent solution rate increased to 95.8% and a year-on-year decrease of 63% in the number of manual labor conversions. As of June 2024, the "Institutional Leadership Lecture on Consumer Protection" held by Lujin Holdings has conducted 70 lectures on consumer protection topics for employees, involving 10179 employees, and has put forward deployment requirements for consumer protection work in 86 monthly business meetings; A total of 467 consumer rights protection themed trainings have been conducted, covering over 92000 people.
In June of this year, the international authoritative index institution MSCI upgraded the ESG rating of Lujin Holdings to A, ranking first in the "Consumer Finance" category in China.
Looking ahead to the future, we hope that Lufax Holdings will continue to closely integrate its own development with fulfilling environmental and social responsibilities, and be committed to doing a good job in the "five major articles" of financial work, contributing to the development of Chinese characteristic finance.