On November 3rd, Xiaopeng Motors responded to feedback from hundreds of Xiaopeng P5 car owners that the city NGP function was temporarily unavailable.
Firstly, for some city owners of Xiaopeng who are unable to use the urban NGP function, Xiaopeng Automobile stated: "The opening of this function is affected by many factors, and not only requires a long research and development process of collection, production, verification, and multiple tests to improve the reliability and safety of use, but also requires the approval of urban map information according to regulations, making it difficult to achieve rapid coverage of different cities
It is understood that Xiaopeng Automobile has launched this function in five cities: Beijing, Shanghai, Guangzhou, Shenzhen, and Foshan, but it cannot meet the needs of car owners in other regions, which is also a situation that the hundreds of Xiaopeng P5 car owners mentioned above have mainly reported.
It is worth mentioning that Xiaopeng Automobile is expanding to cities that can use NGP functions. On this year's 1024 Xiaopeng Technology Day, the Chairman of Xiaopeng Motors CEO He Xiaopeng said, "Xiaopeng Motors will begin public testing tonight (October 24th) for its urban NGP (Intelligent Navigation Assisted Driving) function that does not rely on high-precision maps. It will be fully launched by the end of November, and by the end of this year, it will achieve urban NGP function without maps in 50 cities. By 2024, Xiaopeng XNGP function will cover major road networks in China and be simultaneously promoted to other regions such as Europe
For the old owners of Xiaopeng P5 P version who cannot use the urban NGP function mentioned above, Xiaopeng Motors has provided a feedback plan. For this reason, we are targeting current owners of the Xiaopeng P5 P version who have obtained the XPILOT 3.5 intelligent driving assistance software as of 16:00 on November 3, 2023, and are offering a 20000 yuan intelligent driving first refusal voucher entitlement, "said Xiaopeng Automobile.
According to a reporter from the Daily Economic News, Xiaopeng Motors has used a "follow car but not follow people" approach to give back vouchers to old users, which also means that some second-hand Xiaopeng P5 P version models are also included in the scope of this feedback.
In addition, in response to issues such as the outdated version of the Gaode map and monotonous navigation voice, Xiaopeng Automobile stated that it will continue to conduct OTA for the P5 model and gradually launch functions such as smart scene, steering assistance, sentry mode optimization, map optimization, NetEase cloud music access, and instrument display lyrics in 2024.